What is Second Use B.V. and what do you offer?

• Second Use B.V. is a company that focuses on sustainable electronics. We offer high-quality refurbished electronic devices, such as smartphones, laptops, and tablets, at affordable prices.

Are the products you sell reliable?

• Absolutely. Our products undergo strict quality controls and are extensively tested. We strive for reliable, high-quality electronics that meet our quality standards.

What does “refurbished” mean at Second Use?

• Refurbished means that our technicians have carefully inspected each product, repaired any defects, and ensured that it meets the highest standards again. This extends the lifespan of electronic devices.

What about the warranty on your products?

• We offer a warranty on all our refurbished products. The warranty period varies per product and is clearly stated at the time of purchase.

What happens if I am not satisfied with my purchase?

• At Second Use, we stand behind our products. If you are not satisfied, you can return the product within a certain period in accordance with our return policy.

Are the prices at Second Use competitive?

• Yes, we aim for affordable prices for high-quality refurbished electronics. Our goal is to make sustainable choices accessible to a wide audience.

What about the privacy of my data at Second Use?

• We highly value privacy. Our privacy policy ensures the protection of personal data, and we only share this information in accordance with applicable laws and regulations.

Are accessories included with the purchase of a product?

• The inclusion of accessories varies per product and is clearly stated in the product description. In most cases, we supply the necessary accessories.

How can I contact customer service?

• For questions or assistance, you can contact our customer service via klantenservice@seconduse.nl, or use the contact form on our website.

Do you also support recycling programs for old electronics?

• Yes, we encourage sustainability. If you have old electronics, you can use our recycling program, where we responsibly handle electronic waste. Contact us for more information.