Customer Service

Get in touch

Do you have a question or need help? Our team is here for you.

Visit us

Zeilmakersstraat 5
8601 WT Sneek
Netherlands

Opening Hours

Mon-Fri: 10:00 AM – 4:00 PM
Sat-Sun: Closed

Email us

Send us an email and we will respond within 24 hours

Klantenservice@seconduse.nl

For questions about orders, products, or returns

Call Us

Available during opening hours for direct contact

+31 (0) 85 773 99 56

Mon-Fri: 10:00 AM – 4:00 PM
Sat-Sun: Closed

Get in touch with us

today

We are happy to help you with all your questions about our refurbished products, warranty, shipping, or maintenance.

Address

Zeilmakersstraat 5
8601 WT Sneek
Netherlands

Email

Klantenservice@seconduse.nl

Phone

085 – 773 99 56
Mon – Fri : 10:00 AM – 4:00 PM




    Frequently Asked Questions

    Quickly find answers to the most frequently asked questions about our refurbished products, warranty, and shipping.

    What does refurbished mean?

    Refurbished products are professionally overhauled and tested. They work like new but are more sustainable and affordable.

    Can I return my order?

    Yes, you have a 14-day cooling-off period from the date of receipt. Returns can be easily registered through our customer service.

    How much warranty do I get?

    All products come with at least a 12-month warranty. Some products even have a 24-month warranty.

    How quickly will my order be shipped?

    Orders placed before 2:00 PM are shipped the same business day. You will receive a track & trace code.